The installation phase is a decisive moment and must be carried out scrupulously and professionally. Our goal is to ensure the correct operation of the equipment and related systems, but above all the use of the same at the highest levels of performance.
Each turnkey supply provides for the coordination of a Project Manager, who manages all phases, from the project to commissioning.

Do you want to receive more information about the Positioning and Installation service? Contact us!

The specialized technicians of the Service department have an in-depth knowledge of the entire process of construction of the systems and equipment; thus guaranteeing a perfect start-up of the entire system, with customized solutions that meet the needs of the customer.

Do you want to receive more information about the Start-Up service? Contact us!

A correct preventive and ordinary maintenance plan ensures constant plant efficiency. Our Service department is able to propose the most effective maintenance plan based on the type of system and units used.

We also provide our customers with a qualified service, able to make a quick diagnosis and ensure a fast resolution.
The experience and the preparation of our technicians allow us to intervene quickly to bring the plant and units back to full operation.
Our technical assistance staff is always close to the customer for every after-sales need, providing the following activities:

• analysis dedicated to the restoration of the plant
• analysis dedicated to reconditioning
• system update
• supply of original components

Do you want to receive more information about Maintenance and Service? Contact us!

Thanks to a group of 50 trained and specialized technicians, located throughout the national territory, we are able to offer availability services in the following ways:

• NBD (Next Business Day)
• Availability services 24/7, 365 days a year

Do you want to receive more information about the Availability service? Contact us!

Program of high quality training courses and technical content, always in line with the evolution of products and systems and with the needs of the customer.
The training courses can take place at our headquarters, at the customer’s facility or directly at the plant.

Do you want to receive more information about the Training service? Contact us!

During its life, reliability and consistency of the performances of chillers depend a lot from the maintenance and spare parts.

For that reason having always original spare parts will help your unit to constantly keep its level.

Only sourcing the components at Stulz SpA will ensure you a 100% conformity with our technical specifications.

On the other side, allowing a dedicated spare part package always available at your customer’s side will definitely reduce the risk for an unexpected stop of the unit and therefore of the process.

Do you want to receive more information about the Spare Parts? Contact us!

With the Service Pack Plus, in addition to the security of optimal maintenance, we offer you:

• Annual inspection visits carried out by our authorized technicians
• Availability service in NBD mode (Next Business Day)
• In the case of a three-year contract, prices blocked for the entire contract period
• Plant booklet compilation
• Software update of electronic cards, where required
• Supply and completion of the plant register according to the European Regulation 517/2014

With Service Pack Extra you can count on an “all-inclusive” solution, for maximum support at any time:

• Annual inspection visits carried out by our authorized technicians
• Service availability 365 days a year
• Ordinary maintenance replacement parts included in the service
• In case of a three-year or five-year contract, prices blocked for the entire contract period
• Plant booklet compilation
• Software update of electronic cards, where required
• Discounted price in case of intervention for extraordinary maintenance
• Supply and completion of the plant register according to the European Regulation 517/2014